City of Medicine Hat
  • 22-Jun-2022 to 06-Jul-2022 (MST)
  • Medicine Hat, AB, CAN
  • Permanent, Full Time

Now Hiring Process Analyst

In Medicine Hat you'll enjoy countless opportunities to experience the great outdoors in the near-endless sunshine we're so famous for. And here at the City of Medicine Hat, you'll be part of a workplace that's productive and engaged, and one that boasts a talented and diverse workforce.

This is a unionized position responsible for business process analysis for the Computerized Maintenance Management System (CMMS) including requirements gathering; system and process testing and training.

Our ideal candidate

  • Ability to analyze business and workflow requests as they relate to the CMMS.
  • Participates in the planning, requirement gathering, analysis, testing, support, change management, coordination and maintenance of the CMMS Experience solving business process issues as they relate to system integration and improvements.
  • Experience with Cityworks is preferred, but not required.
  • Liaises with system users to analyze, support and improve the CMMS.
  • Liaises and coordinates with IT on CMMS integrations and interfaces with other corporate systems.
  • Skilled in the use of Microsoft and other current office software in a network environment and ability to adapt to the current integrated ERP system and new city wide or specific applications.
  • Ability to work in a fast paced, dynamic team environment.
  • Demonstrated excellent communication skills (written and oral) and have a good understanding of communication protocols.


  • Successful completion of a two (2) year diploma in technology, business, finance or related field from a recognized post-secondary institution.
  • Two (2) years of experience in a related business process systems support role.
  • An equivalent combination of management approved training, education or experience may be considered.

We thank all applicants; however only those selected for an interview will be contacted.

The IT department with the City of Medicine Hat was recently featured in an Amazon Web Service (AWS) Customer success story for delivering the digital services and tools that would make residents' lives easier when they interacted with City Hall. THAT'S INNOVATION, MEDICINE HAT STYLE.


Full Job Description
City of Medicine Hat
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