Now Hiring Temporary Customer Service Representative

Temporary - Approximately 4 Months

In Medicine Hat you'll find a place that has reinvented Itself as an Ideal, modern city that proudly honours Its historic past. And here at the City of Medicine Hat, you'll have a part in shaping how people perceive, experience, and enjoy the city - tomorrow and beyond.

The Customer Service Representative is a unionized position in our Parks and Recreation Department requiring strong customer service skill and a desire to make our facilities enjoyable for the people we serve. We are looking for reliable, dependable, well organized team members who have the flexibility to work days, evenings, and weekends. Locations of work will include the Big Marble Go Centre, Crestwood Pool and Outdoor pools

Our ideal candidate

• Provides high quality customer and guest services to patrons and pass holders utilizing Parks and Recreation facilities, including responding to inquiries and concerns from customers.
• Controls patron facility access focusing on security and safety.
• Collects user fees, and processes requests through a specialized, Point of Sale, software system and performs daily cash reconciliation.
• Processes general facility bookings and registers patrons for memberships and programs for Parks and Recreation facilities.
• Process product sales, provides store front services, and maintains an adequate inventory of merchandise.
• Maintains statistical data on patron attendance and revenues.
• Performs routine cleaning and maintenance activities, ensuring a safe environment for patrons and staff.
• Projects a positive image of self and the organization through all avenues of communication with internal and external customers in a professional manner.
• Must possess well developed communication skills, and demonstrate your advanced interpersonal abilities when dealing with children, seniors and other members of the general public.

Qualifications

• Successful completion of Grade 12 or high school equivalency diploma.
• Three (3) months experience in the customer service sector including Point of Sales.
• Minimum 18 years of age.
• Possess Standard First Aid (Level C CPR) or ability to obtain.
• An equivalent combination of management approved training and education may be considered

Story Maps is a tool found on the City of Medicine Hat website allowing residents and visitors to view stories that showcase various points of interest within the city. This is done through dynamic maps including illustrations that will help you find your way to these points of interest! THAT'S INNOVATION MEDICINE HAT! #